Navigate

Wish List
Login Register (0)
 
X

Term & Conditions

Factual...but a little boring!

The following information details the terms and conditions upon which we supply our products or services. By purchasing any of these goods or services you agree to be bound by these terms.

 

Ordering Process

Send us an outline of your requirements e.g design ideas, paper choices and wall dimensions. We will endeavour to respond to your enquiry within 24 hours. If you would like our input with design we offer 1 hour design work FREE of charge, any additional design work will cost £40 per hour. When your design is taking shape we will send you a proof via email. Once agreed we will send you a *free sample of your wallpaper to make certain you are happy with both the paper choice and colour matching, once approved we will go to print. You will receive your order in 3-5 working days. A member of our team will check your order before despatch to make sure it's perfect.

 

Payment

We accept the following methods of payment:

 

Bank Transfers

Most major credit cards

 

Here's the fun part... not really just more blah blah blah!

 

100% QUALITY GUARANTEE 

If you are not happy, we're not happy.

If you are anything less than 100% happy with your wallpaper please contact us immediately and we will do our upmost to resolve any issues.

Note that you should carefully inspect your paper prior to installation as we can not offer refunds if the paper has been partially hung.

 

DELIVERY

Delivery prices will be provided with your initial quote. We will agree a delivery schedule with you once the final proof has been agreed. All our orders are securely and appropriately packaged, any damage that occurs in transit must be noted upon delivery and signed for as damaged. Failure to do so will invalidate any claims against the couriers.

 

Coffee break... or maybe you need something a little stronger!

 

RETURNS POLICY

We do not offer refunds on customised wallpaper and designs.

Please note the following points:

  1.  1. You must speak to us prior to returning your order.
  2.  2. Orders must be returned within 14 days of receipt.
  3.  3. Your order must be returned in its entirety in the original packaging.
  4.  4. A proof of delivery service must be used.
  5.  5. We will not accept returns based on incorrect measurements.
  6.  6. We will not accept return based on change of heart.

 

* One A4 sample provided FREE of charge further samples charged @ £6.50 per sample.